Last Updated: April 18, 2025
Thank you for your interest in my services. I strive to deliver the highest quality work and ensure complete client satisfaction. This Return Policy outlines the terms and conditions for refunds and revisions for my services.
Digital Services
Satisfaction Guarantee: I stand behind the quality of my work. If you are not completely satisfied with the delivered services, please contact me within 7 days of delivery to discuss your concerns.
Revision Policy: Each project includes a reasonable number of revisions as specified in our agreement. Additional revisions beyond the agreed scope may incur additional charges.
Refund Eligibility
Refunds may be issued in the following circumstances:
- The delivered work does not meet the agreed specifications
- Technical issues prevent the proper functioning of deliverables
- Significant delays in project completion (beyond what is stated in the contract)
- Services could not be completed due to factors within my control
Refund Process
To request a refund:
- Contact me at chandrayee.cse@gmail.com with details about your concerns
- Include your order information and reason for requesting a refund
- I will review your request and respond within 3 business days
- If approved, refunds will be processed within 7-14 business days using the original payment method
Non-Refundable Services
The following services are generally non-refundable:
- Services that have been fully delivered and accepted
- Custom development work already completed according to specifications
- Rush orders that have been delivered on time
- Services canceled after significant work has been completed
Project Cancellation
If you need to cancel a project:
- Projects canceled before work begins may be eligible for a full refund
- Projects canceled while in progress will be charged for the percentage of work completed
- A cancellation fee may apply as specified in our contract
Changes to This Return Policy
I reserve the right to update this Return Policy periodically. Any changes will be posted on this page with a new "Last Updated" date. It is your responsibility to review this Return Policy periodically for changes.
Contact Me
If you have any questions or concerns about this Return Policy, please contact me at chandrayee.cse@gmail.com.